2017 Conference Theme: The Next Step

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Visitor experiences in cultural institutions are rapidly evolving. As time progresses, the museum is seen as a forum for debate, an advocate for social justice, a necessary supplement to a formal education, and an inclusive environment for all. These changes test visitor experience departments as institutions host more events, programs expand beyond museum walls, and interactions with visitors enter challenging territory. Join us in Philadelphia this October to take the next step in fostering this new age in culture and promoting the idea of an inclusive experience for all our visitors.