About

Join visitor experience professionals from all across the country on October 8-10, 2017 in Philadelphia, PA.


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2017 Conference Theme: The Next Step

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Visitor experiences in cultural institutions are rapidly evolving. As time progresses, the museum is seen as a forum for debate, an advocate for social justice, a necessary supplement to a formal education, and an inclusive environment for all. These changes test visitor experience departments as institutions host more events, programs expand beyond museum walls, and interactions with visitors enter challenging territory. Join us in Philadelphia this October to take the next step in fostering this new age in culture and promoting the idea of an inclusive experience for all our visitors.


February – Keynote and Signature Session Speakers Announced
Now-April 3 – Call for Proposals Submissions Accepted
April 1 – Registration Opens
June 5 – Schedule and Panelist Information Listed
October 8-10 – Annual Conference


  • Conference Headquarters: Chemical Heritage Foundation (CHF)
  • Additional Panel Locations: American Philosophical Society, Museum of the American Revolution, CHF