Recommended Links & Reading 

Blogs and Advocacy Info 

American Alliance of Museums
Center for the Future of Museums
Greater Philadelphia Cultural Alliance
The Incluseum
Mid-Atlantic Association of Museums
Museum 2.0
Museum Notes
Reach Advisors
Small Museum Association
The Uncataloged Museum

Groups and Networking Opportunities

Philadelphia Emerging Museum Professionals
Museum Council of Philadelphia
National EMP Network

Books and Articles

Technology Has the Power to Transform the Guest Experience: Meet accesso
Creating Great Visitor Experiences: A Guide for Museums, Parks, Zoos, Gardens, and Libraries
The Participatory Museum 
The New Gold Standard
Be Our Guest: Perfecting the Art of Customer Service 
The Art of Relevance
Zombie Loyalists: Using Great Service to Create Rabid Fans

Job Sites 

American Public Garden Association
Association of Zoos and Aquariums
Common Good Careers
Museum Employment Resource Center
Museum Jobs
National Association for Interpretation
National Park Service
PA Museums
Philadelphia Cultural Alliance Job Bank
The Non-Profit Center at LaSalle

Continuing Education

Graduate Programs 

The University of the Arts, Museum Studies
Drexel University, Museum Leadership
University of Delaware, Museum Studies
Temple University, Art History
Bryn Mawr College, Museum Studies
University of Pennsylvania, Non-Profit Leadership
LaSalle University, Non-Profit Leadership
Johns Hopkins University, Museum Studies
Lincoln University, Museum Studies
George Washington University, Museum Studies 
Tufts University, Museum Studies 
Brown University, Public Humanities 
University of Florida, Museum Studies

Certificate Programs

Harvard University, Museum Studies
Northwestern University, Museum Studies
Boston University, Museum Studies 

Customer Service Training Programs

Ritz-Carlton Leadership Center 
Disney Institute
Zappos Insights