May 6, 2018
1:00 – 2:15 pm
Join the Visitor Experience Group in this fun and fast-paced session as we dive into three facets of Visitor Experience training: service, engagement, and experience. Attendees will learn services guidelines, service recovery, how to engage front-line staff, and how to fully own each visitor’s experience.
May 7, 2018
VEX Night Out AAM: Phoenix
Phoenix Public Market Cafe
14 E. Pierce Street
5:00 – 6:30 pm
Join VEX Group and your colleagues from the AAM Conference for some lite bites and beers! Appetizers provided, cash bar. Hosted by Andrea Feller.
Download your Conference Bingo card here!
August 10, 2018
VEX Meet Up: Balboa Park
San Diego, CA
5:30 – 6:30 pm – Tour theNAT (1788 El Prado, San Diego, CA)
6:30 – 7:30 – Drinks, Location TBD
Join VEX Ambassadors for some culture, lite bites, and beers! Appetizers provided, cash bar.
October 7-9, 2018
San Antonio, TX
Visit the 2018 Conference page for more details.