Important Zoom Info

  1. Update your Zoom App! For the best VEX20 experience, we recommend running the most recent update of Zoom (5.3.1).
  2. Avoid ChromeOS! For whatever reason, Zoom and the Chrome operating system do not get along. We have worked to ensure that everyone should be able to have a smooth conference experience, but please be aware that there are some issues beyond our control.
  3. Plan out your VEX20 schedule! You can find links for the Wednesday sessions here (password is vex1015) and for the Thursday sessions here (password is vex1016). We recommend setting up your conference schedule ahead of time in your preferred calendar app for a more streamlined experience.
  4. Know where to get help! If, at some point during the conference, you’re having trouble accessing a session or experiencing some other type of issue, please send an email to VEX team members will be monitoring that email account throughout the conference and we will help you to the best of our ability!

A note from our presenting sponsor, Gateway Ticketing

Yoga Breaks

There will be 15-minute breaks between each session block to give you some time to get up and away from your screen. We recommend Yoga With Adriene for a little movement and stretching to help get you through the day. These handy videos for Office Yoga and Yoga at Your Desk are great ways to loosen up and get moving between sessions.

Meet your Keynote Sponsors: Social Good Software

Helping organizations who use Altru deliver amazing guest experiences through innovative software solutions that require little to no technical know how. Our mission is to help you focus less on tech problems and more on your cause. With this singular focus, we can deliver more results in shorter windows of time so you can get back to working on what matters most. You can now easily create calendars, clean up your database from duplicate records, send emails at the right time automatically, scan in your guest with a barcode scanner, customize your checkout pages, connect Altru to your favorite apps and provide amazing member experiences for your constituents using an online portal.

Click Here to download Social Good’s Digital Brochure

VEX Ed Webinars

Use the discount code VEX20WEBINAR to get a 15% discount on one of our VEX Ed Webinars! Join us on Tuesday, November 10 at 8PM EST for Coping with 2020 with Dr. Andrea Braverman, Clinical Professor Psychiatry & Human Behavior at Thomas Jefferson University.

Cleveland Rocks!

We are super excited for the 2021 Visitor Experience Conference in Cleveland, OH next October! We visited Cleveland last fall to prepare and plan for the conference, and here are a few things we recommend checking out during your time in the 216:

The Rock & Roll Hall of Fame

A trip to Cleveland would be incomplete without a visit to the Rock and Roll Hall of Fame Museum on the shores of Lake Erie! Head up to the Garage where you can learn how to play popular songs on a variety of instruments, or join your fellow visitors in an impromptu jam session!

Edgewater Park

We recommend taking at least one evening during your visit to head over to Edgewater Park and watch the sunset over Lake Erie. Your Instagram feed will thank us.

Cleveland Museum of Art

Make sure you take some time to explore our host institution, the Cleveland Museum of Art! Their ArtLens Gallery and accompanying app are an absolute must for any museum worker – you’ll love the way they integrate the newer tech in harmony with the collection.

Listen to the VEX Playlist

To get geared up for next year’s rock and roll fueled conference, take a listen to VEX Group’s frontline-inspired Spotify playlist.

Share Your Experience

We love hearing from all of you each year at the annual Visitor Experience Conference. Next year’s conference in Cleveland will be our tenth, and we want you to be a part of it! Submit a session proposal for the 2021 Visitor Experience Conference by filling out this form.

The VEX Shop is Open!

Gear up for next year’s conference with a VEX tee shirt at our Zazzle shop!